Shipping Policy

Aspire More
Last Updated: 18/08/2026

This Shipping & Delivery Policy ("Policy") forms part of our Terms & Conditions and applies to orders placed through www.aspiremore.in.

1. Delivery Territory

We currently deliver to India only. Delivery remains subject to serviceability by our logistics partners and any legal or operational restrictions applicable to the destination.

2. Serviceability

We may verify the shipping address, city, state and PIN/postal code before dispatch. If the address cannot be serviced, we may request an alternative serviceable address or cancel the affected order. If a prepaid order is cancelled for non-serviceability, the applicable amount will be refunded.

3. Customer Responsibility for Address

You are responsible for providing a complete and accurate recipient name, address, landmark where needed, PIN/postal code and working contact number. We are not responsible for delay or failed delivery caused by materially incorrect or incomplete information provided by you.

4. Order Processing

Orders are generally processed within 2-4 working days after acceptance, subject to payment verification, fraud checks, stock availability and quality control. Made-to-order, customised, bulky or special-handling products may have longer lead times stated on the product page or communicated separately.

5. Quality Check Before Dispatch

We may conduct product and packaging quality checks before dispatch. If an item fails inspection, we may delay dispatch while arranging an acceptable replacement or cancel and refund the affected item if suitable stock is unavailable.

6. Estimated Delivery

Estimated delivery is 2-10 working days from order acceptance. Delivery estimates are guidance only and are not guaranteed dates unless expressly stated in writing.

Saturdays, Sundays and public holidays are not counted as working days for stated timelines.

7. Shipping Charges

Shipping and processing charges, if applicable, will be shown at checkout. Charges may vary according to destination, shipment value, weight, dimensions, fragility, handling requirements or speed of delivery.

Additional charges for express delivery, remote areas, oversized products, installation or other optional services will be disclosed before purchase where applicable.

8. Multiple Packages and Partial Shipments

One order may be shipped in multiple packages, on different dates, from different fulfilment locations or through different courier partners. Each package may have a separate tracking number. A partial shipment does not mean that the balance of the order has been cancelled.

9. Courier and Logistics Partners

We may appoint third-party courier, freight or logistics providers at our discretion based on destination, product type, size, value and serviceability. We cannot guarantee use of a particular courier unless expressly agreed.

10. Tracking

Where tracking is available, dispatch and tracking details will be sent to the email address or mobile number provided with the order or made available through your account. Courier tracking may take time to update after handover.

11. Delivery Verification

The courier may use OTP, signature, photograph, delivery scan or another reasonable method as proof of delivery. You are responsible for ensuring that the person receiving the order at the delivery address is authorised to do so.

12. Identity or Payment Verification

Before dispatch or delivery, we may request reasonable identity, address or payment-ownership verification where necessary for fraud prevention, high-value transactions or security, subject to our Privacy Policy and applicable law.

13. Delivery Attempts

The number and timing of delivery attempts are determined by the logistics provider. If delivery fails because the recipient is unavailable, refuses the package without a valid reason, cannot be contacted, or the address is materially incorrect, the shipment may be returned to us.

Where permitted by law, reasonable re-delivery or return-to-origin charges may be payable before a further dispatch.

14. Refusal to Accept Delivery

Refusal to accept delivery after dispatch does not automatically constitute an approved cancellation or return. Any refund, if applicable, will be determined after the shipment is returned and inspected and may be subject to reasonable shipping/handling deductions where permitted by law.

15. Shipment Marked Delivered but Not Received

If courier tracking shows your shipment as delivered but you have not received it, notify us at reachus@aspiremore.in within 48 hours of the recorded delivery scan. Prompt reporting is necessary so that we can raise a timely investigation with the courier.

We may request confirmation of the delivery address, contact details, security/reception logs or other reasonable information to assist the investigation.

16. Damaged Packaging at Delivery

If the outer package appears visibly crushed, torn, wet, punctured, opened or otherwise damaged, photograph the package before opening it. If the courier offers an acknowledgement for visible damage, record the condition where possible.

For fragile products, record a continuous unboxing video before opening the sealed package.

17. Damage, Defect or Wrong Item

Any product delivered damaged, defective, broken, materially incorrect or incomplete must be reported within 72 hours of delivery under our Cancellation, Returns & Refund Policy. The shipping process does not extend that reporting window.

18. Fragile, Bulky and Oversized Products

Certain home decor products require specialised packaging, manual handling, freight transport or additional transit time. Delivery to upper floors, inside placement, assembly or installation is not included unless expressly stated.

You are responsible for checking door, staircase, lift and access dimensions before ordering bulky products.

19. Installation and Assembly

Installation or assembly is not included. Where third-party installation is arranged, separate terms may apply. Delivery personnel are not authorised to provide installation unless specifically assigned to do so.

20. Delays Outside Our Control

Delivery may be delayed by weather, floods, natural disasters, strikes, public holidays, transport disruption, road restrictions, governmental action, epidemics, courier network constraints, remote-location limitations, security events, supply-chain disruption or other events beyond our reasonable control.

To the maximum extent permitted by law, such delays do not create liability for indirect or consequential loss. We will make reasonable efforts to assist and provide available updates.

21. Sale and High-Volume Periods

During sales, festive periods or major promotions, processing and delivery may take longer because of increased order volumes. Express delivery, gift wrapping, shipment consolidation or other optional services may be suspended during such periods.

An order will not ordinarily be cancellable merely because delivery is slower than the indicative timeline once it has entered processing or dispatch, subject to applicable law.

22. Gift Orders

If gift wrapping or gift messaging is offered, availability may vary by product and may be suspended during high-volume sale periods. Gift orders remain subject to the same delivery, damage-reporting and return rules as other orders.

23. Incorrect or Incomplete Shipment

If a shipment contains an incorrect product or is missing an item/component, report it within 72 hours of delivery with supporting photographs and an unboxing video where available.

24. Risk During Return Transit

For an authorised return, follow the packaging and handover instructions in our Cancellation, Returns & Refund Policy. Where we arrange collection, retain proof of pickup. If you self-ship without authorisation or contrary to instructions, additional transit risk may remain with you to the extent permitted by law.

25. Force Majeure

We will not be responsible for failure or delay in shipping or delivery to the extent caused by a force majeure event as described in our Terms & Conditions, subject to rights that cannot be excluded under applicable law.

26. Contact

Shipping Support: reachus@aspiremore.in
Phone/WhatsApp: +91 8668435346
Business Hours: Mon-Sat, 9am to 5pm.